The secret of how to make customers leave reviews is tied to two things: encouragement and convenience. If you can encourage customers to review your products and make it convenient for them to do so, most customers will actually do it.
One thing people in the business industry need to know is that they need to make sure they give out good service in order to achieve good reviews. With that, you will no longer need to acquire insolvency services because you have already backed good reviews and your recent clients are still coming back for more— you are still making money.
Insolvency and Good Reviews
Now there’s something that needs to be addressed here from the very start. A lot of business owners are actually wary of inviting customers to leave reviews. That’s because they’re afraid of potential bad reviews souring others on their products. But the thing is, if your product is bad enough to be at risk of getting a lot of bad reviews, you shouldn’t even be selling it!
And if it’s really that bad, customers will leave bad reviews for it online, whether you invite them to or not. In fact, customers tend to be more eager to leave bad reviews for products online, so in cases like this, you can rest assured that your encouragement won’t make much of a difference.
Tips to Get Good Reviews
As long as you have confidence in what you offer, don’t worry too much about that. Besides, part of learning how to make customers write reviews is learning how to deal with negative evaluations. Specifically: be polite to them, despite your personal feelings on the matter.
That having been said, let’s move on to our list of the best ways to make customers write reviews. But if things do not work for you, you can always call an insolvency services to help you.
- Ask for One
This is the first and possibly the best way to make customers write reviews. Oddly enough, you’d be surprised by how many companies don’t do it!
The trouble is, we assume that customers know they can (and should) leave reviews of products. That’s not a fair assumption, however. Sometimes, customers don’t even know where to leave the reviews on a website.
You have to ask them to leave a review and point them to where they can do that. Have a big call to action button or image on your website or online store for it. If you own a physical store, have your sales staff ask for reviews of the service by offering options like rating cards, review sheets, etc.
- Reward Them for Reviews
Let’s be clear: you shouldn’t offer customers rewards to make them write good reviews. Rather, you should offer rewards for writing any type of review.
An example would be to give them an entry into a special raffle or drawing if they leave a review of your products. Make it absolutely clear that they don’t need to leave a good review to win an entry into the raffle. It’s just there to show your appreciation for them taking the time to tell you what they think of your products.
- Leverage Social Media
Social media platforms can be good places to ask for reviews… not least because they usually have reviewing tools built into them for business accounts. Send messages out to your followers or target audience asking for reviews using your social media accounts.
For more questions on insolvency service, you can go to theinsolvencyexperts.co.uk/ for more.